As an attendant you will join the Belgian pavilion and be an essential asset in creating an unforgettable, enjoyable and pleasant visitor experience for the visitors of the Belgian Pavilion at Expo 2025 Osaka.
You will work in shifts in a team of multiple team members and report directly to the Administration Manager and ultimately to the Pavilion Director and the Deputy Pavilion Director.
Your job is to welcome and assist visitors from Japan and all over the world and to act as an ambassador for Belgium, showcasing Belgian hospitality and professionalism.
Therefore, we require you to have a very good knowledge of either Dutch or French and English. As most of the visitors are expected to come from within Japan, we require a minimum of good knowledge of the Japanese language. On top of this, assets include a good knowledge of the other national language and languages such as Chinese and Korean.
As you will be the first person welcoming visitors to the Belgian pavilion or to events organised by Belgium, we are looking for enthusiastic, friendly and motivated individuals to create a top-team of attendants, together providing the perfect visitor experience during 184 days of Expo, from the opening in the morning until the closing in the evening.
The physical visitor experience starts at the waiting line. Your job is to facilitate the correct queuing and assist visitors with questions or special needs. Inside the pavilion, the presence of an attendant is foreseen at several critical points. You will need to invite visitors for instance to pass from one zone to another in order to ensure a smooth flow within the exposition zone, but visitors will also come to you for questions, and at some point you may be asked to give specific information on Belgium and/or the exhibition of the pavilion. Certain special groups might receive a personalised and guided tour of the pavilion.
On a regular basis you may be asked to help out at events organised by the Belgian pavilion (sometimes at other locations of the Expo site), or organised by third parties at the pavilion, or to accompany VIP’s during their visit.
Read the full job posting here.
HOW TO APPLY?
Send us your motivation letter (maximum 2 A4 pages) and your CV by email to HR_BelExpo@economie.fgov.be before 24 October 2024 (deadline expires at midnight Brussels time on Thursday 24 October 2024).
In your motivation letter, please provide an answer to the following question: why would you be perfect to represent Belgium at a world expo with mostly Japanese visitors?
In your CV, please specifically indicate your language skills and level (a self-assessed indication is sufficient, no need to have an official certificate).